Privacy Policy

Last updated: January 2025

Wisdom Within Counseling PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (www.wisdom-within-lpc.com) or contact our practice.

This policy applies to general website use.
For information about your rights under HIPAA, please review our HIPAA Notice of Privacy Practices, which governs your protected health information (PHI).

1. Information We Collect

We may collect the following types of information when you use our website:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Information entered into contact forms

  • Any other details you choose to provide

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Date and time of visit

We use this data only to improve website functionality and security.

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries or appointment requests

  • Provide customer support

  • Improve the performance and content of our website

  • Maintain website security

  • Comply with legal obligations

We never sell your information or use it for advertising.

3. Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following situations:

  • With service providers who help operate our website (e.g., hosting providers)

  • When required by law, subpoena, or legal process

  • To protect our rights, privacy, safety, or property

We do not share PHI through this website.
Clinical information is protected separately under HIPAA.

4. Cookies and Tracking Technology

Our website may use cookies or similar technologies to improve functionality and analyze performance.
You may disable cookies in your browser settings.

5. Data Security

We implement reasonable technical and administrative measures to protect your information.
However, no method of transmission over the internet can be guaranteed 100% secure.

If you use online forms, please avoid including sensitive or personal health information.

6. External Links

Our website may include links to third-party sites (e.g., SimplePractice).
We are not responsible for the privacy practices of these external websites.

7. Children’s Privacy

This website is not intended for children under 13.
We do not knowingly collect personal information from children.

8. Your Choices

You may:

  • Decline cookies through your browser

  • Contact us to request corrections to your personal information

9. Contact Us

If you have questions about this Privacy Policy, contact:

Wisdom Within Counseling PLLC
6172 Airways Blvd, Suite 115
Chattanooga, TN 37421
Email: info@wisdom-within-lpc.com
Phone: 423-218-3152